Carbon Laser Facial

Cancellation Policy

GENERAL SALON POLICY 🤍 • Please arrive on time. Arriving more than 20 minutes late may result in a shortened or cancelled appointment. • We accept cash, direct bank transfers and PayID only. Deposit is required when booking your service. • Please inform us of any allergies, sensitivities or medical conditions before your treatment. • Additional services and charges will always be discussed before starting. • If you have any concerns about your service, please contact us as soon as possible. _____ BOOKING & CANCELLATION POLICY 🤍 • Please give at least 24 hours' notice to cancel or reschedule your appointment. • If you are running late, please contact us as soon as possible. • Arriving more than 20 minutes late may require rescheduling, depending on availability. • Repeated last-minute cancellations or missed appointments may require a deposit for future bookings. _____ FACIAL & BODY TREATMENT POLICY 🤍 • Please complete your consultation and consent forms before treatment. • Inform us about any medical conditions, allergies, medications, pregnancy, breastfeeding or recent treatments. • We may adjust or postpone treatments depending on your skin condition and suitability. • Results vary between clients, and multiple sessions may be required. • Temporary redness, swelling or sensitivity may occur. • Please follow all preparation and aftercare instructions. • Contact us if you experience any concerns. Seek medical attention for serious reactions. • Any additional costs will be discussed before treatment. _____ REFUND & SERVICE CONCERNS POLICY 🤍 • We want every client to be happy with their experience. • If you have any concerns, please contact us promptly so we can assess the issue. • Refunds are not normally offered for change of mind, normal wear and tear or expected treatment reactions where the service was performed correctly. • Where a service does not meet Australian Consumer Law requirements, an appropriate repair, repeat service, refund or other remedy will be provided. Thank you for your understanding and support 🤍